What Our Policy Covers For Wallet Records
Our Privacy Policy sets out why we collect account details, how we confirm a phone number before account access, and which records arise when you use a wallet or bank route. A DANA, OVO, GoPay or QRIS request can create payment reference data, status updates and
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receipt details; bank transfer and virtual account activity can create matching bank references. We use these records to connect a transaction with the right account, investigate a missing status and protect the account from unauthorised access. Device signals may help us recognise a returning browser, while
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cookies support sign-in and page preferences. We keep data only for the period needed for the stated purpose or a legal requirement, then remove or restrict it. Access to neobet services depends on local law, and this policy does not change that condition.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.